Incomplete Western Union transactions

Western Union transactions can take several days to complete. If you request help thru our email ticketing system, please be sure to include the following information.

nickname - the exact spelling of the nickname you paid for, including spaces, dashes and underscores

email address - the email address you used when you registered the nickname with Paltalk

secret question and answer - for verification of ownership, we require that you correctly identify the 'secret question and answer' you chose when you registered the nickname

Western Union MTCN number - located on the payment form

the date the Western Union payment was made - located on the payment form

sequence number - located on the payment form

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